DELIVERY AND RETURNS FOR RESELLERS

Once you have placed your order on the website www.lemusofrancais.fr and received your payment, it will take 2 to 4 weeks between the manufacturing and delivery of the package.

Your order will be shipped exclusively by La Poste (colissimo) or Mondial Relay.

Delivery to mainland France takes between 4 and 5 days at a cost of 5.90 euros.

For delivery outside France, the delivery time is between 7 and 10 days at a rate of around €24.90.

On the day of shipment, you will receive your tracking number by email. You can therefore follow its progress.

The return of goods, in the event of non-conformity or apparent defects, may only be made with the written agreement of the supplier and in no case beyond a period of 10 (ten) days after receipt of said goods. No return of custom-made products may be accepted.

In the event of a return, the resumption of the goods by the supplier will only be accepted on condition that the apparent defects or non-conformity are established. The return will then result in a standard exchange for the benefit of the customer. The return and redelivery costs will then be borne by the supplier.

Any return of goods not previously accepted or return for which apparent defects or non-conformity have not been established, will be held at the customer's disposal and will not give rise to a standard exchange or the establishment of a credit note. The return costs will then be borne by the customer.

Items to be returned are only to this address:

Once the package has been received and after checking the condition of the product, we will proceed as soon as possible, either to a refund or an exchange.

The shipping costs for returns for a refund or exchange request will be entirely at your expense. You are then free to choose the most suitable delivery method.

For any refund or exchange request, please send an email with your order number and the products to be refunded or exchanged: contact@lemusofrancais.com